Help Desk Support Security - You cannot outsource liability
voir la vidéoHow secure is your remote support technology? Certain features can make the technology more or less secure. But for a true evaluation, you need to look deeper, past the features, to the over-arching architecture of the technology. When you use a software as a service (SaaS) help desk support solution, you're routing sensitive data through a 3rd party. When you use a solution you own, it resides under all the security measures you already have in place. That's our take on it anyway. [ voir sur Youtube.com ]
Durée
: 2 min
45
En ligne le
: 17/01/08 16:21
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Help Desk and Customer Manager
voir la vidéoSoftwareProjects Customer Manager is a customer relationship management solution that helps companies store all information relating to an individual customer (Billing, Orders, Transactions, Support tickets, Call log etc.) under a single screen with a user friendly interface. [ voir sur Youtube.com ]
Durée
: 8 min
27
En ligne le
: 02/06/07 01:49
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Help Desk
voir la vidéoPode parecer que nós nao trabalhamos, mas nesse momento eu estava configurango um notebook o estagiario nao fazia nada mesmo e o Bruno aaaaahhh sei la oq ele fazia rs. OBS: Nao se preocupem pois o estagiario nao apanhou de verdade, tudo aquilo foi esaiado varias vezes e foi usado equipamentos de alta qualidade para produzir os efeitos sonoros. Ganhamos pouco mas nos divertimos !!! [ voir sur Youtube.com ]
Durée
: 9 min
56
En ligne le
: 03/08/07 04:27
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Grandes Analistas Help Desk
voir la vidéoIsso ai é pra galera ver o tanto que um Help desk trabalha !! E é com honra ao nosso trabalho que venho exibir esse video para outras pessoas , ao inves de julgarem , dar valor no nosso trabalho que é feito com orgulho e satisfação visando o melhor atendimento ao nosso cliente . [ voir sur Youtube.com ]
Durée
: 0 min
18
En ligne le
: 07/02/07 19:26
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Help Desk Haikus
voir la vidéoFor anyone who has to work on a help desk, IT Support or a call center. I feel your pain. A compilation from my musings on http://www.carobit.com/Forum/ShowThread/Lounge/20071025075349Pino%20Carafa.html © Pino Carafa (rozeboosje) reserves the right to be recognised as the original author of these Haikus - 26 October 2007 [ voir sur Youtube.com ]
Durée
: 3 min
02
En ligne le
: 26/10/07 22:43
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Your Own RAPID Help Desk.
voir la vidéoMeasly One-Time Payment, NO Annual or Monthly Fees!Your Own Web-Based Help, Support & Service Desk for Your Site Visitors, Prospects & Customers! For more product information go to: http://www.linkbrander.com/go/55179 For information for other products go to: http://www.freedomuniversity.net [ voir sur Youtube.com ]
Durée
: 2 min
38
En ligne le
: 26/11/07 04:41
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Anjo em Revista - Atendimento Call Center e Help Desk
voir la vidéoEsquete teatral com tres atores, sátira em cima de serviços de atendimento; call center, help desk, tele-atendimento. Uma mini revista que passa a limpo as diversas situações pitorescas que acontecem no dia a dia de quem lida com o público. Duração de 20 a 30 minutos. Ligue Agora e saiba mais: 11 2942 0881 ou 8226 4538. E acesse: www.soriso.com.br [ voir sur Youtube.com ]
Durée
: 2 min
30
En ligne le
: 05/07/08 05:42
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Technical Writing for a Help Desk
voir la vidéoConcise, clear and accurate technical documentation is essential in a Help Desk environment. To create this kind of documentation it is important to follow a set process which includes knowledge discovery, organization of data, and effective and efficient writing. [ voir sur Youtube.com ]
Durée
: 6 min
42
En ligne le
: 27/12/07 17:20
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Chapter 5: Zimbra Help Desk: Zero to Zimbra in 20 Mins
voir la vidéoA walk-through of the 24/7 01.com online help desk for Zimbra hosting, maintenance and dedicated servers. Not only online, 01.com's Zimbra techs are available 24/7 in 15 countries toll free, including U.S., Canada, UK, Austria, Australia, Germany, Hong Kong, India, Japan, Mexico, Netherlands, New Zealand, Russia, Sweden, Switzerland and the UAE: http://www.01.com/contacts.html [ voir sur Youtube.com ]
Durée
: 2 min
54
En ligne le
: 02/10/07 04:49
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1/3 - Competências Preferidas para Help Desk e Service Desk
voir la vidéoFilme 1/3 de 7 minutos com a defesa de tese de Roberto Cohen no curso de Especialização em Psicologia nas Organizações na PUC-RS. Orientadora: Tania Bischoff. Convidada: Flávia Cauduro. [ voir sur Youtube.com ]
Durée
: 7 min
32
En ligne le
: 13/03/07 12:04
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